Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://www.xiphiasimmigration.com and any related pages, tools, and services (collectively, the “Site”), provided by XIPHIAS Immigration Private Limited (“we”, “us”, “our”). By accessing or using the Site, booking a consultation, or engaging our services, you agree to be bound by these Terms.

• “Services” means our immigration and related consulting, document preparation, application support, appointment scheduling and other advisory offerings.
• “Engagement Letter” means the written scope, deliverables, fees, and terms agreed with you for specific Services. If there is a conflict, the Engagement Letter prevails for that scope.

You must have the legal capacity to contract under the laws that apply to you. To use certain features (e.g., client portal), you may need to create an account and keep credentials confidential. You are responsible for all activity under your account.

We provide professional consulting related to immigration pathways, investment or study options, and application preparation. We do not issue visas, permits, or approvals; all decisions are made by the relevant government authorities.

• No outcome guarantee. We do not guarantee any approval, result, or timeline. Decisions rest solely with government authorities.
• Not a law firm. Unless expressly stated in writing, we are not a law firm and do not provide legal representation. Our guidance is general information and strategy; it is not legal advice.

• Provide complete, accurate, and up-to-date information and documents.
• Disclose material facts and promptly notify changes in circumstances.
• Review drafts carefully before submission.
• Comply with applicable laws (including anti-bribery and sanctions rules).

Invoices are payable in the currency stated. Late payments may incur reasonable administrative charges and/or suspension of work until cured.

Our professional fees generally become non-refundable once work has commenced. Where permitted in your Engagement Letter or under our Refund Policy, we may provide a partial refund for unperformed portions within our control. Government and third-party fees follow their own policies.

Third-party terms and privacy policies apply. We are not responsible for their acts, omissions, or service levels.

The Site, its content, design, logos, and software are owned by or licensed to us and protected by IP laws. You receive a limited license to use the Site for personal or internal business purposes.

• No unlawful, fraudulent, misleading, or harmful activity.
• No scraping or automated collection without consent.
• No malware or interference with security/access controls.
• No impersonation or misrepresentation.

If you submit reviews or materials, you grant us a non-exclusive license to use and display such content in connection with the Site and our Services, subject to law.

Our Privacy Policy and Cookies Policy explain how we process data and cookies.

• The Site is provided “as is” and “as available”.
• Information may be general and subject to change without notice.

To the fullest extent permitted by law, we will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages. Our aggregate liability will not exceed the amount you paid to us for the specific Service giving rise to the claim in the 6 months preceding the event.

You agree to indemnify and hold harmless XIPHIAS Immigration Private Limited from claims arising from your breach of these Terms, misuse of the Site/Services, or violation of law/third-party rights.

We are not responsible for delays or failures caused by events beyond our reasonable control, including governmental actions and system/network outages.

We may suspend/terminate access if you breach these Terms, fail to pay, or where required by law. Sections intended to survive will survive termination.

These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka, India have exclusive jurisdiction, subject to any mandatory dispute mechanism in your Engagement Letter.

We may update these Terms from time to time. The date at the top indicates the last update. Continued use after changes means you accept the updated Terms.

Questions about these Terms? Email [email protected] or write to our registered office: