Visa-Processing Officer

Role summary

Support end-to-end visa case filing, documentation, and client communication while learning global immigration processes.

About the role

Perfect if you enjoy high-volume, detail-oriented work and want a strong platform to build a career in immigration operations.

Responsibilities

File visa cases accurately and completely as per checklists and SOPs.
Take regular follow-ups for pending documents and resolve client queries.
Guide individuals who wish to relocate internationally on required documentation.
Maintain strong working relationships with clients through calls, meetings, and emails.
Assist immigrants with filing paperwork required to obtain work authorization and visas.
Prepare documentation for visa requirements for USA, Australia, Hong Kong, UK, Canada, New Zealand, and Europe.
Update clients on case status, timelines, and next steps on a regular basis.
Help clients in filling forms and ensuring error-free submissions.
Support overall immigration filings and process execution for the team.

Requirements

0–3 years of experience in Overseas Education, Immigration, Recruitment, HR, Sales, BPO, Insurance, or Counseling.
Excellent communication skills and strong command of English.
Excellent problem-solving and customer service skills.
Comfort using computers, email, and internet-based tools.
Responsible, motivated, and eager to learn and grow.
Team player with strong relationship-building skills and ability to accomplish results.

Nice to have

Prior exposure to immigration or overseas education consulting.
Experience with CRM or case management tools.

Benefits

Work-from-office role with extensive client interaction
On-the-job training in global immigration processes
Medical insurance & paid leave

Hiring process

Apply
HR Screening
Ops Interview
Documentation Task
Offer

Profile & focus

Experience: –3 years
Tags: processing, entry-level, client-service
Programs: PR, Citizenship, Work Permits, Skilled Migration
Countries: USA, Canada, Australia, UK, Hong Kong, New Zealand, Europe

Questions? Email [email protected]